Answers linked to sources
Every answer shows the document, page or record it came from, so your team can trace it to the source.
From a pilot on your data to a system you run
Every project moves through three stages to production: Discovery, a pilot on your data and production. Support follows. Each stage ends with a result you review and a decision on whether to go further.
Your first step
Start with Discovery
A short, fixed-scope project, priced on its own. No commitment beyond it.
Book a Discovery CallYou leave with a data map, a test set of real questions and a pilot plan with an estimate.
Three stages to production, then support
Nothing goes to production until the pilot meets the criteria agreed in Discovery. After every stage you decide whether to continue.
Discovery
We meet the people who will use the system, map the documents, data and systems involved, and agree on the questions it must answer, who may see what, and how success will be measured.
What you get
- A map of your data and systems
- A test set of real questions with expected answers
- Success criteria, a plan and an estimate for the pilot
Pilot on your data
We build a working version on an agreed part of your own data, in an environment approved by your IT team, and measure it against the test set.
What you get
- A pilot your team can use
- Results measured against the agreed criteria
- A list of what production needs
Production
We connect the system to the tools you already run, add sign-in, access rules, logging and monitoring, and roll it out to users in stages.
What you get
- A system running in your chosen environment
- Documentation for users and administrators
- Training for your team
Support
We monitor answer quality, fix issues, keep sources and models up to date, and add features under the service levels agreed in the contract.
What you get
- Regular quality reports
- Agreed response times
- A roadmap for the next improvements
What every system ships with
The same engineering rules apply to every system we build, from the first pilot.
Access follows your rules
People sign in through your identity provider and see only what their role allows, including in AI answers.
Read-only by default
We read from your systems. Any write-back is limited to actions you approve, and every one is logged.
Every action logged
Questions, answers, sources and administrative changes are logged, so you can audit how the system is used.
Deployed where you need it
On your premises, in your private cloud or in a cloud region you choose. Data location is set on request and by agreement with the client, and language models can run in the same environment.
Quality you can measure
The test set from Discovery runs again after every change, so a new release does not quietly make answers worse.
What we need from you
- A sponsor who owns the outcome and makes decisions
- Sample documents and data for Discovery and the pilot
- A few future users who test the system and give feedback
- A contact in IT and security who approves access and environments
Ways to work with us
You can start with Discovery alone. Each stage is agreed and priced separately.
Discovery
A short, fixed-scope project that ends with a plan, success criteria and an estimate for the pilot.
Pilot
A working system on part of your data, measured against the criteria agreed in Discovery.
Production
Integration, rollout and handover, delivered in stages with regular reviews.
Support
Monitoring, fixes and improvements under agreed service levels.
Have a project in mind?
Send us a short note on the documents involved and the people who need answers. We will suggest where Discovery would start.