AI Applications
AI that answers from your own documents and links each answer to its source.
Custom Software Development built around your process and your users
We design and build web applications, portals and internal tools for processes no packaged product fits. Where AI helps, we build it in. Where it does not, we leave it out.
Portals, internal tools and their APIs
Portals serve citizens, customers or partners; internal tools serve your staff; APIs connect both to your other systems. We design each application around what its users need to see, decide and record. We build the interface, logic, data model and integrations as one system that can be supported and extended after launch.
Problems it solves
Custom software pays off when working around a gap costs more than closing it.
- A core process runs on spreadsheets, email and shared folders with no status record.
- A packaged product covers most of the need; the rest is done by hand.
- Citizens, customers or partners need a self-service portal that follows your rules.
- An internal tool built years ago has no owner and no documentation.
How we work on custom software
Real users work with the application long before the full build is finished.
Discovery
We interview future users and map the process and its rules, then agree on a written scope and main screens.
Pilot on your data
We build a first working slice end to end and run it with real users and records.
Production
We complete the features, connect sign-in and other systems, deploy, train users and provide support.
First, one process off spreadsheets
We take one process that runs on spreadsheets and email, for example approving requests between two departments. Future users work with a clickable version early on, then with a working application on real records. The pilot ends with a tool the team uses every day and a list of what the full release needs.
What we need from you
We need the people who run the process today, a sample of real records and one person who decides scope.
What you get
- A written scope, process map and main screens
- A web application for desktop and mobile
- Back-end services and documented APIs
- Integration with your sign-in and connected systems
- Role-based access and an activity log
- Deployment, training, documentation and support after launch
Related solutions
Systems Integration
Connect AI and new software to the systems you already run.
Modernization
Modernize legacy systems step by step, each new part checked against the old one.
Related industries
Frequently asked questions
Why not buy an off-the-shelf product?
Often you should. If a packaged product fits your process, we will say so in Discovery. Custom software makes sense when the process is specific to you or must connect several systems.
Who maintains the application after launch?
We support and extend the application after launch and document it so your team or another vendor can take it over.
Can AI be added to the application later?
Yes. The data model and APIs are designed so an AI feature, such as document search or a drafting assistant, can be added without a rebuild.
Describe the process that slows your team down
Tell us who is involved, what they record and where it breaks. We will say whether custom software is the right answer.