AI for the policy, claims and coding work around patient care

Hospital, clinic and payer staff check which policy applies and what a payer needs before approval. We build tools that do those checks and cite the rule.

The documents behind every claim

Clinical and billing systems hold structured records; guidelines, payer contracts and coding rules are text. One claim can depend on both: the coded encounter and the payer’s contract.

  • Clinical guidelines, policies and standard operating procedures
  • Payer contracts, coverage rules and prior-approval requirements
  • Coding references, claims and rejection records
  • Accreditation and audit evidence
  • EMR, laboratory, pharmacy and billing systems

Start with claims checked before submission

A coder finishes a claim and runs the check. The system compares it with the payer’s contract and prior-approval requirements, then lists what is missing, each item linked to its rule. The coder fixes the claim. Rejections that still come back are grouped by reason, so the team fixes causes, not cases.

See how we build and run live products

Patient data, roles and who decides

The software finds and cites; people decide. Each result links to the guideline section or payer rule it relied on. A pilot can start on policies and de-identified data before it touches patient records.

  • Access by role: a coder, a nurse and a manager see different things
  • Only approved guidelines used as sources

How a project starts

  1. Discovery

    With your compliance team, we choose the policies and payer rules in scope and the data the pilot may use.

  2. Pilot on your data

    Coders and revenue-cycle staff run the checks on agreed cases and compare results with their own review.

  3. Production

    We connect the EMR and billing systems through their supported interfaces and set access by role.

Typical tasks

  • Policy and guideline assistant for clinical and administrative staff
  • Pre-submission claim checks against payer rules
  • Analysis of claim rejections by cause
  • Search across accreditation evidence, audit findings and incident reports
  • Dashboards that combine EMR, billing and scheduling data
  • Data extraction from referral letters and scanned forms

AI Applications

AI that answers from your own documents and links each answer to its source.

Data Platforms

One clean data model, so dashboards, search and AI show the same figures.

Frequently asked questions

Does the system make clinical decisions?

No. It finds policies, checks claims against payer rules and summarizes files with references. Clinicians and staff keep every decision.

Where does patient data go?

Only where you agree. Hosting, model choice and data flows are settled with your IT, security and compliance teams. Data location is set on request and by agreement with the client.

Do we need to replace our EMR or billing system?

No. They stay the systems of record. We connect through their supported interfaces or exports, usually read-only at first, and add checks, search or dashboards.

Choose one payer rule or policy to start with

Tell us which team checks it and how often it changes. We will propose a first scope and who should test it.